Mehdi Hassan Mollah

Key Account Manager (eCom)

About Mehdi Hassan Mollah:

I am MD. Mehdi Hassan Mollah, currently serving as a Key Account Manager & Social Media Manager at American Best IT Ltd. In this dual role, I take on a wide range of responsibilities that combine client relationship management with strategic digital marketing.

As a Key Account Manager, I focus on nurturing strong relationships with key clients, understanding their unique business needs, and delivering tailored IT solutions to help them achieve their goals. I ensure seamless communication between clients and internal teams, oversee project timelines, and maintain the highest standards of service delivery. My role involves not only retaining existing clients but also identifying opportunities for account growth through upselling and cross-selling additional services.

In my capacity as a Social Media Manager, I lead the development and execution of comprehensive social media strategies designed to elevate brand presence and drive customer engagement. I manage end-to-end campaign planning, content creation, and analytics, ensuring alignment with each client’s objectives. This includes designing creative visuals, crafting compelling narratives, and leveraging data-driven insights to optimize performance across platforms like Facebook, Instagram, LinkedIn, and YouTube.

By combining a customer-centric approach with a deep understanding of digital marketing trends, I excel at bridging the gap between client expectations and business goals, ultimately delivering measurable results and fostering long-term success.

I hold a bachelor’s degree in Marketing (Major) and HR (Minor) from the Canadian University of Bangladesh, providing me with a solid foundation in business strategy and people management. Additionally, I earned a Higher Diploma in Business, Business Administration, and Management from BIMS under the Scottish Qualifications Authority (SQA), which strengthened my knowledge of global business practices.

To stay updated in a dynamic industry, I have completed certifications in:
- Fundamentals of Digital Marketing from Google
- Professional Selling Skills from ABP
- Project Management from OHSC

My skillset includes Key Account Management, Social Media Management, Team Collaboration, Project Management, Customer Service, QC, SEO, Search Console, Keyword Research, Graphics Design & Google Analytics.

I am passionate about innovation and collaboration, leveraging strategic thinking and a results-driven approach to ensure success for both clients and my organization.